Cookie Policy — Booked Out Biz (bob)


Effective Date: May 26, 2025

This Cookie Policy explains how Booked Out Biz ("bob") uses cookies and similar technologies to recognize you when you visit our website — www.bookedoutbiz.com — and how you can manage those preferences.


By clicking "Accept" on our cookie banner, adjusting your cookie settings, or continuing to use our website, you agree to our use of cookies as described below. If you don’t agree, please disable cookies in your browser or discontinue site use.


1. What Are Cookies?

Cookies are small text files stored on your computer or device when you visit a website. This Cookie Policy aligns with the applicable laws and standards under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Privacy and Electronic Communications Regulations (PECR), collectively referred to here as "Cookie Law."

Cookies are small text files stored on your computer or device when you visit a website. They help us:

  • Remember your login status

  • Track how you use the site

  • Improve site speed and performance

  • Deliver personalized content or ads (with your permission)


2. Types of Cookies We Use

We use both first-party (set by us) and third-party (set by tools or platforms we use) cookies. These cookies fall into the following categories:

2.1 Strictly Necessary Cookies

These cookies are essential for the site to work properly. They support functions like logging in, remembering your settings, or processing transactions. Without them, the site won’t work as expected.

2.2 Functional Cookies

These help remember preferences like your language or region, and personalize your experience on the site.

2.3 Analytics Cookies

Used to understand how visitors interact with our site, what pages they visit, and how long they stay. This helps us improve the user experience.

2.4 Marketing & Targeting Cookies

These cookies track your online activity to help us (or partners) deliver relevant ads and content across other websites.

2.5 Persistent vs Session Cookies

  • Persistent cookies stay on your device until they expire or are deleted

  • Session cookies are deleted when you close your browser

3. Managing Your Preferences

You can accept, reject, or adjust cookie settings any time using:

  • The cookie banner or preference center (if enabled)

  • Your browser’s settings (Chrome, Safari, Firefox, Edge, etc.)

Note: Disabling cookies may impact your experience or prevent parts of the site from functioning.

4. What Cookies Does Our Site Use?

  • 4.1 The following first-party Cookies may be placed on your computer or device:
Name of Cookie Purpose Strictly Necessary Expires
XSRF-TOKEN Preserves User Login information and states Yes When you close your browser
DPSettings Preserves the user's Cookie policy preferences Yes 12 days
slim_session Preserves User Login information and states Yes 2.5 days
affiliate Tracks purchases made through affiliate links to ensure proper credit is given to the affiliate partner. No Depends on your affiliate cookie settings
  • 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe):
Name of Cookie Provider Purpose Expires
__stripe_sid checkout.stripe.com Used to process payments for our website. 30 minutes
__stripe_mid checkout.stripe.com Used to distinguish users. 1 year
cid checkout.stripe.com Used to process payments for our website. 3 months
vuid vimeo.com These cookies are used by Vimeo to collect analytics tracking information. 3 years
player player.vimeo.com These cookies are used by Vimeo to collect analytics tracking information. 1 year
cf_clearance www.cloudflare.com Used by clouflare to specify the duration that our website is accessible to a visitor that successfully completed a previous Captcha or challenge. 4 hours
  • 4.3 Our Site uses the following functional Cookies (remove cookies not exploited in your school):


Olark
Name of Cookie Provider Purpose Expires
hblid bookedoutbiz.com a visitor identifier that we use only on your site to remember this visitor between visits 2 years
wcsid bookedoutbiz.com a session identifier that we use only on your site to keep track of a single chat session When you close your browser
olfsk bookedoutbiz.com storage identifier that we use to maintain chat state across pages (e.g. message history) 2 years
_okbk bookedoutbiz.com extra state information (e.g. chat box being open/closed) When you close your browser
_ok bookedoutbiz.com most recent Olark site ID (security measure) When you close your browser
_oklv bookedoutbiz.com the Olark loader version (for improved caching) When you close your browser
_okla bookedoutbiz.com used for caching purposes (loaded from CDN vs. loaded from our infrastructure) When you close your browser
_okgid bookedoutbiz.com used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed When you close your browser
_okac bookedoutbiz.com used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed When you close your browser
_okdetect bookedoutbiz.com Used for detecting when storage contexts have changed due to things like ssl or host transitions (helps maintain your chat across pages). When you close your browser
_okck bookedoutbiz.com Used to test whether the visitor's browser allows cookies to be stored. When you close your browser
TawkTo
Name of Cookie Provider Purpose Expires
tawk_uuid_ bookedoutbiz.com HTTP cookie
twk_idm_key bookedoutbiz.com Visitor connection management Session
twk_token_ bookedoutbiz.com HTML local storage
tawk_uuid_propertyId bookedoutbiz.com Visitor tracking 6 months
tawkUUID (deprecated) bookedoutbiz.com Visitor tracking 6 months
__tawkuuid (deprecated) bookedoutbiz.com Visitor tracking 6 months
ss (deprecated) bookedoutbiz.com Visitor session management Session
TawkConnectionTime bookedoutbiz.com Manages visitor connection Session
Tawk_xxxxxxx (deprecated) bookedoutbiz.com Visitor preference 6 months
Freshchat
Name of Cookie Provider Purpose Expires
pubsub_cookie bookedoutbiz.com This cookie is used for the freshchat service When you close your browser
hop- bookedoutbiz.com This cookie is used for the freshchat service When you close your browser
bookedoutbiz.com This cookie is used for the freshchat service When you close your browser
_ bookedoutbiz.com This cookie is used for the freshchat service 1 year
pnctest bookedoutbiz.com This cookie is used for the freshchat service 1 year
Zendesk Web Widget
Name of Cookie Provider Purpose Expires
ZD-zE_oauth bookedoutbiz.com Stores the authentication token once the user has been authenticated. 2 hours
ZD-currentTime bookedoutbiz.com Sets the time when page loads. Forever
ZD-settings bookedoutbiz.com Stores a hash of settings so that we don't keep sending blips after the initial one Forever
ZD-suid bookedoutbiz.com Session id for pathfinder. 20 minutes
ZD-buid bookedoutbiz.com Collects Machine ID. Forever
_answer_bot_service_session bookedoutbiz.com Used to uniquely identify a user session when using Answer Bot Article Recommendations. When you close your browser
Intercom
Name of Cookie Provider Purpose Expires
intercom-id-[app_id] bookedoutbiz.com Anonymous visitor identifier cookie. As people visit your site they get this cookie. 9 months
intercom-session-[app_id] bookedoutbiz.com Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment.
The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn’t intentionally terminated with Intercom('shutdown');, which usually happens on logout.
1 week
intercom-device-id-[app_id] bookedoutbiz.com Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months.
We use this cookie to determine the unique devices interacting with the Intercom Messenger to prevent abuse.
9 months
Optinmonster
Name of Cookie Provider Purpose Expires
_omappvp bookedoutbiz.com Anonymous visitor identifier cookie. As people visit your site they get this cookie.400 days
_omappvs bookedoutbiz.com Identifier for each unique browser session.20 minutes
  • 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
  • 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
  • 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school)
Google Analytics
Name of Cookie Provider Purpose Expires
_ga bookedoutbiz.com Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat bookedoutbiz.com Google Analytics: Used by Google Analytics to throttle the request rate. When you close your browser
_gid bookedoutbiz.com Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. When you close your browser
_ga_container-id bookedoutbiz.com Used to persist session state. 2 years
Mixpanel
Name of Cookie Provider Purpose Expires
mp_#_mixpanel bookedoutbiz.com MixPanel: Cookie used by MixPanel for analytics purposes 1 year
BDOW
Name of Cookie Provider Purpose Expires
__smToken bookedoutbiz.com The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not 1 year
__smSmartbarShown bookedoutbiz.com cookie is set when the Smart Bars are shown on your website 1 year
__smVID bookedoutbiz.com Used to display relevant advertising 1 month
__smSessionId bookedoutbiz.com Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products When you close your browser
__smListBuilderShown bookedoutbiz.com cookie is set when the List Builder is shown on your website 1 year
__smScrollBoxShown bookedoutbiz.com cookie is set when the Scroll box is shown on your website 1 year
__smWelcomeMatShown bookedoutbiz.com Cookie is set when the Welcome mat is shown on your website 1 year
__smListBuilderOptOut bookedoutbiz.com Is set when a visitor clicks an "Opt-Out" button on the List Builder 1 year
__smSmartBarOptOut bookedoutbiz.com Is set when a visitor clicks an "Opt-Out" button on Smart bars 1 year
__smScrollBoxOptOut bookedoutbiz.com Is set when a visitor clicks an "Opt-Out" button on Scroll box 1 year
__smWelcomeMatOptOut bookedoutbiz.com Is set when a visitor clicks an "Opt-Out" button on welcome mat 1 year
__smSubscribed bookedoutbiz.com Is set when a visitor subscribes via any of the List Builder, Welcome Mat, Scroll Box or Smart Bars they are shown on your website 1 year
Hotjarcl
Name of Cookie Provider Purpose Expires
_hjSessionUser_bookedoutbiz.com Anonymous visitor identifier cookie.1 year
_hjSession_bookedoutbiz.com Identifier for each unique browser session.1 hour
Fullstory
Name of Cookie Provider Purpose Expires
fs_luabookedoutbiz.com Identifier for each unique browser session.30 minutes
fs_uidbookedoutbiz.com Anonymous visitor identifier cookie.1 year
Mouseflow
Name of Cookie Provider Purpose Expires
mf_bookedoutbiz.com Anonymous visitor identifier cookie.When you close your browser
mf_userbookedoutbiz.com Identifier for each unique browser session.90 days

Fullsession
Name of Cookie Provider Purpose Expires
FUS_COOKIE_databookedoutbiz.com Cookie used by Fullsession for analytics purposes.30 minutes
  • 4.7 Targeting/Marketing cookies
    Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school)
Facebook
Name of Cookie Provider Purpose Expires
_fbp bookedoutbiz.com Identifies browsers for advertising and site analytics services 90 days
fr facebook.com Delivers advertisement products such as real-time bidding from third-party advertisers 90 days
datr facebook.com Identifies the web browser used to connect to Facebook; enhances security and site integrity 2 years
c_user facebook.com Contains the user ID of the currently logged-in user 1 year<
xs facebook.com Contains session number and secret number for security Varies, tied to session
sb facebook.com Helps improve friend suggestions 2 years
oo facebook.com Opt-out of Facebook showing ads based on activity on third-party websites 5 years
presence facebook.com Contains user's chat state (e.g., which chat tabs are open) End of session
Hubspot
Name of Cookie Provider Purpose Expires
__hstc bookedoutbiz.com The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 6 months
hubspotutk bookedoutbiz.com This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. 6 months
__hssc bookedoutbiz.com This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 30 min
__hssrc bookedoutbiz.com Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. session
messagesUtk bookedoutbiz.com This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. 6 months
Refersion
Name of Cookie Provider Purpose Expires
ci_session refersion.com Preserves users states across page requests. When you close your browser
refersion_csrf_code refersion.com Sets csrf token to prevent cross site request forgery. When you close your browser
__cfduid refersion.com Used by the content network, Cloudflare, to identify trusted web traffic. 1 year
Google AdWords
Name of Cookie Provider Purpose Expires
ads/ga-audiences bookedoutbiz.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. When you close your browser
Fomo
Name of Cookie Provider Purpose Expires
Fomo.hstry-count-since-first-event- bookedoutbiz.com Used by Fomo for showing user notifications. Persistent
Fomo.hstry-first-timestamp- bookedoutbiz.com Used by Fomo for showing user notifications PersistentFomo.snv-

5. Consent & Control

We adhere to Cookie Law, meaning we’ll always ask for your explicit consent before using anything beyond strictly necessary cookies.

You can control cookies through: By default, only strictly necessary cookies are active. We request your explicit consent for all others.

You can control cookies through:


6. Updates to This Policy

We may update this policy from time to time to reflect changes in technology or law. The updated version will always be posted here with a new "Effective Date."

7. Contact

Have questions? Need help with cookie settings? Email us at becca@bookedoutbiz.com.


Want the full scoop on how we handle data? Read our Privacy Policy.


And be sure to check out our Terms & Conditions, too.
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