Privacy Policy — Booked Out Biz (bob)


Last updated: May 26, 2025

This Privacy Policy applies as between you, the user of this website (www.bookedoutbiz.com), and Booked Out Biz ("bob"), the owner and provider of this site. It governs our use of any and all personal data collected in relation to your use of this website, programs, and services provided through it.

Booked Out Biz ("bob"), owned and operated by Becca Storm, respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines what information we collect, how we use it, and what rights you have over your data. If you have any questions, email us directly at becca@bookedoutbiz.com.

1. Data We Collect

When you use bob’s website, programs, or services, we may collect:

Personal Information:
Name
Email address
Billing information
IP address
Any messages or files you send to us (including chat transcripts)

Program Data:
Your course progress
Submitted assignments or documents
Feedback or survey responses

Technical Data:
Browser type and version
Device and operating system
Time zone and location
Platform analytics (via tools like Google Analytics, Stripe, LearnWorlds, etc.)

2. How We Use Your Info

We use your information to:

  • Deliver and manage your access to our courses, content, and community

  • Send you transactional emails (like login links, receipts, updates)

  • Improve our products, based on usage and feedback

  • Respond to customer service requests

  • Comply with legal obligations

We do not:

  • Sell your information to anyone

  • Spam your inbox with unrelated offers

  • Share your private content without permission


3. Data Storage & Security

Your data is stored securely on third-party platforms we trust (including LearnWorlds, Stripe, Google, and other standard providers). We take all reasonable steps to protect your data from unauthorized access, but no system is 100% secure.

If there’s ever a breach that affects your information, we’ll notify you promptly and take all necessary steps to resolve it.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in

  • Analyze how you use the site

  • Improve performance and user experience

You can opt out of cookies via your browser settings.

5. Your Rights

Depending on where you live (e.g., California, EU), you may have rights to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your data

  • Object to how we process your data

  • Withdraw consent at any time

To exercise any of these rights, email us at becca@bookedoutbiz.com.

6. Controlling Your Data

You may access and update your personal data by logging into your account or by contacting us directly. You may also choose to:

  • Limit use of your data for marketing purposes

  • Withdraw consent at any time

  • Disable cookies in your browser settings

7. Data Retention

We retain your data:

  • As long as you are an active customer

  • As required by law for tax and record-keeping

  • Until you request deletion of your account or data

We regularly review and securely delete unused data.

7. Children’s Privacy

bob is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has submitted data to us, contact us immediately and we’ll delete it.

8. Third-Party Links

Our website and emails may include links to third-party websites. We are not responsible for their content or privacy practices. Always read their policies before engaging.

9. Changes of Business Ownership

If bob is ever sold, acquired, or merged, your data may be transferred to the new owner as part of the business. We will notify you in advance and provide the option to delete or withhold your data if preferred.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you. The latest version will always be posted on our website.

10. Contact

Questions? Requests? Concerns? Email: becca@bookedoutbiz.com

We’re human. We respect your data. And we’ll always keep it real.

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